Terms Of Service

OVERVIEW

This website is operated by Lookhance.com. Throughout the site, the terms “we”, “us”, and “our” refer to Lookhance.com. Lookhance.com offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

1. ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your province or territory of residence or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws). A breach of these Terms will result in immediate termination of your access to our services.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without express written permission from us.

3. ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information available on this site is inaccurate, incomplete, or outdated. Any reliance on the material on this site is at your own risk. We may modify content at any time, but we have no obligation to update any information.

4. MODIFICATIONS TO THE SERVICE AND PRICES

Prices are subject to change without notice.

We reserve the right to modify or discontinue the Service at any time without notice.

5. PRODUCTS OR SERVICES

• Some products may be available exclusively online and have limited quantities.

• We reserve the right to limit sales to any person, geographic region, or jurisdiction.

• We do not warrant that product descriptions or images are completely accurate.

6. BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order. In our sole discretion, we may limit or cancel quantities per person, per household, or per order.

You agree to provide current and accurate billing and account information for all purchases made at our store.

7. SHIPPING POLICY

• Orders are processed within 1-5 business days.

• Estimated delivery times vary based on location.

• We are not responsible for lost, stolen, or delayed shipments due to courier issues.

8. RETURNS & REFUNDS

We do not offer refunds on non-defective products. However, if you receive a product that is defective, misrepresented, or does not meet the description provided, you are entitled to a refund or replacement as mandated by Canadian law. To request a remedy in such cases, please contact us at lookhance@gmail.com within 30 days of receiving your order.

9. THIRD-PARTY LINKS

We may provide access to third-party links or tools. We are not responsible for their content or services and do not guarantee their accuracy or security.

10. USER COMMENTS & FEEDBACK

If you send submissions (ideas, suggestions, or creative proposals), we may use them without restriction or compensation to you. We have no obligation to maintain submissions in confidence.

You agree not to post content that is illegal, abusive, or violates any rights. We may remove content at our discretion.

11. PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

12. ERRORS & INACCURACIES

Occasionally, information on our site may contain errors (pricing, descriptions, availability). We reserve the right to correct errors and update information without prior notice.

13. PROHIBITED USES

You may not use the site or its content:

• For unlawful purposes.

• To solicit illegal acts.

• To violate intellectual property rights.

• To submit false or misleading information.

• To transmit viruses or malicious code.

Violating these rules may result in termination of access.

14. DISCLAIMER OF WARRANTIES & LIABILITY LIMITATION

We do not guarantee that your use of our service will be uninterrupted or error-free. The service and all products are provided “as is” and “as available.”

In no event shall Lookhance.com, its directors, officers, employees, affiliates, agents, or service providers be liable for any injury, loss, claim, or damages, including lost profits, lost revenue, lost data, or any indirect damages.

Because some jurisdictions do not allow limitations on liability, our liability shall be limited to the maximum extent permitted by law in Canada.

15. INDEMNIFICATION

You agree to indemnify and hold harmless Lookhance.com, its affiliates, and employees from any claims or demands due to your violation of these Terms.

16. TERMINATION

These Terms remain effective unless terminated by you or us. You may terminate by notifying us that you no longer wish to use our services.

We may also terminate access if we suspect you have violated any provision of these Terms.

17. ENTIRE AGREEMENT

These Terms, along with any policies posted by us, constitute the entire agreement between you and Lookhance.com, superseding any prior agreements.

18. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Canada.

19. CHANGES TO TERMS OF SERVICE

We reserve the right to modify these Terms at any time. Your continued use of the site after any changes constitutes acceptance of those changes.

20. CONTACT INFORMATION

For questions about these Terms, contact us at:

📧 Email: lookhance@gmail.com

🌐 Instagram: look.hance